What to do when you’ve made a mistake in social media.

InfoWorld has a good article, “Social media disaster recovery: A first responder’s guide” about what to do when there’s been a big mistake made in social media.  The article is focused on business use of social media – Facebook, Twitter, LinkedIn, etc., but the advice is good from a personal standpoint, as well.

The article lists the first step as Recognition of the problem; the second step as Action (and apology).  Click on the link above and spend a couple of minutes with the article.

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